Even so, Chick-fil-A is still investing in tech elsewhere in the business.

Chick-fil-A is rejecting AI for drive-thru ordering, with CEO Andrew Cathy saying human interaction remains central to the ...

The drive-thru was once a convenience attached to the restaurant. For a growing group of limited-service brands, it now serves as the primary dining room, digital pickup counter, and most frequent ...

McDonald’s has started testing third-party advertising on digital drive-thru menu boards at 450 company-owned U.S.

Some states have set up remote, drive-through testing sites to identify people who may be carrying the SARS-CoV-2 virus, which leads to coronavirus (aka COVID-19) disease. Drive-through centers have ...